Professional care and support services in Australia

Illuminating Pathways to Better Care

Australia's leading consultancy specialising in research, advocacy and innovation for carers. We partner with organisations to create meaningful impact and improve outcomes for Australia's 2.65 million carers.

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Championing Australia's Carers

illumine is dedicated to advancing the recognition, support and wellbeing of Australia's unpaid carers through evidence-based research, strategic advocacy and innovative solutions.

Evidence-Based Research

We conduct rigorous research to understand the challenges, needs and contributions of carers. Our data-driven insights inform policy development and service design across government, healthcare and community sectors.

Strategic Advocacy

We amplify carers' voices at all levels of government and industry. Our advocacy work has influenced major policy reforms and increased funding for carer support services across Australia.

Innovation & Solutions

We design and implement innovative programs, technologies and service models that improve carer outcomes. From digital tools to community initiatives, we create practical solutions that make a real difference.

Our Core Services

Comprehensive consultancy services designed to support organisations in better understanding, engaging with and serving Australia's carer community.

Research & Insights for carers

Research & Insights

In-depth research services including carer needs assessments, workforce analysis, policy impact studies and longitudinal research projects. We provide actionable insights that drive evidence-based decision making.

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Advocacy & Policy Development

Advocacy & Policy

Strategic advocacy support including policy development, stakeholder engagement, campaign design and government relations. We help organisations effectively represent and support carer interests.

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Innovation & Service Design

Innovation & Design

Human-centred design and innovation services including service model development, digital solution design, program evaluation and implementation support. We create solutions that work for carers.

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Latest Research & Reports

Access our latest research and insights on carer experiences, needs and opportunities for improving support systems across Australia.

3M

Australian Carers

$78B

Economic Contribution

Get In Touch

We'd love to hear from you. Whether you have a question about our research, advocacy work, or how we can help your organisation better support carers, our team is ready to help.

Location: Melbourne, Victoria
Australia

We respond to all enquiries within 2 business days.